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Xtraba Offers A Best In The Business
30 DAY MONEY BACK GUARANTEE!

 

 

FTA receivers come pre-programmed with the manufacturer's FTA software that enables you to receive all of the free to air channels offered by free to air satellites. We provide customer support for the pre-programmed manufacturer's software only. Downloading anything other than the manufacturers FTA program could be illegal and will definitely void your warranty. We do not provide support for program downloads that may enable you to receive Pay Per View channels. Receiving PPV channels without paying for them is illegal and we will not assist you in acquiring the means to receive them. Any attempts to program the unit to view satellites 119, 110, Direct TV, Dish Network or Bellvue will void your warranty and no exhcange or repair will be offered.

If your unit has a genuine defect then your unit's 1-2 year warranty can be enforced by returning it to its respective manufacturer for repair/exchange. Your unit's respective manufacturer address can be attained from us via email or phone.

If you are returning your unit to us for a refund, all returns are subject to diagnostics test by our engineering department. We are able to detect unauthorized/illegal 3rd party software on units used to view satellites 119, 110, Direct TV, Dish Network or Bellvue even if they have been factory reset. If this is the case, then your warranty will have been voided. You will need to mail a prepaid shipping label to us for delivery of the unit back to you.

If you have not downloaded any unauthorized/illegal 3rd party software onto your unit and are generally dissatisfied with its performance then you may contact us for an RMA # for a refund. All returns for refund are subject to a 30% restocking fee. Initial shipping cost to ship the unit are non refundable. Customers are responsible for shipping fees to return the unit to us. Customers may qualify for a refund for up to 30 days after the date of purchase only.

YOU MUST GET AN RMA# BEFORE RETURNING ANY AND ALL MERCHANDISE

 
 

 

 

     

DO NOT Buy Any FTA Receiver
UNLESS It Meets The Following 5 Criteria
There is a lot of confusion surrounding our field. So we want to give you 5 crucial elements
you absolutely, positively must have with any FTA Receiver you order!

1. Criteria One: Make Sure It's A Brand New Unit!
Many dealers will sell you an old outdated unit and claim it has been refurbished as new. Our FTA receivers are brand new and include a 4-1 universal wireless remote, owners manual, hook up cables, diseqc switch, batteries and much more unless otherwise stated.

2. Criteria Two: Make Sure It Comes From A Reliable Company!
Make sure they have a toll free phone number. You will get a live staff member to talk to when buying from us. Beware of companies who offer very low prices with no phone number. Make sure they accept paypal for any online credit card transactions. Make sure they ship their item within 24 hours of purchase or the following business day. Our products are shipped out the same day you purchase in most cases.

3. Criteria Three: Make Sure Your Product Is Supported!
The last thing you want to do is spend $200.00 for a FTA recever, and then have it get zapped a few days later! Our receviers are 100% supported. Our products come with Free VIP www.FtaLife.com support.

4. Criteria Four: Make Sure You Buy From An Authorized Dealer.
Many dealers are selling clone units and are not authorized dealers. You must be 100% sure that they are an authorized dealer. This is very important because there are bin bombs that will make it so that the clones will not work. I feel sorry for the 1000's of legit customers who were burned because they didn't know to look for an authorized dealer. If the price is much lower then the rest of the market you can be pretty sure that they are selling clones. Do your research, it will save you a lot of trouble. If you were tricked into buying a clone please report it to the manufacturer right away.

5. Criteria Five: Make Sure You Get At Least A 1 Year Warranty & A "30 Day Money Back Guarantee"!
Any company can say satisfaction guaranteed but how do they really guarantee it? We offer a best in the business 30 day money back guarantee. No other dealers offer this. Many dealers will sell you a low quality fta receiver that will burn out after 6 months. You want to make sure you are covered. Our products come with a 2 year warranty. They are 100% backed by their respective manufacturers.

Free Lifetime Forum Assistance

www.FTALIFE.com is the #1 forum site for customer service. Customers have complained that other sites are very rude and are more likely to flame you then to help you. FTALIFE offers free premium support and are very kind, knowledgeable, and helpful to all customers. They agreed to support any of our customers for all of your FTA needs.

It Does Not Cost Money - IT SAVES MONEY!

Stop renting! It is now perfectly legal for you to own your own FTA receiver, and save money!

 

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Call us toll free 1-800-381-8671